EASE OF DOING BUSINESS FOR CONSUMER FACILITATION

Sr. No. Link
1 Application for new LT connection/ HT connection
2 Daily planned shutdowns
3 Customer care center number
4 Guideline for registration of power supply related complaint to CCC
5 Reliability index
6 Standard Operating procedures quarterly/ Yearly reports
7 Regulators information system quarterly / Yearly reports
8 Giving compensation in case of outages increased beyond certain cap
9 Tariff Order w.e.f : 01-Apr-2016 and publishing on : 31-Mar-2016
10 Tariff schedule w.e.f : 01-Apr-2016
11 Consumer information
12 Charges to be recovered for getting new LT connection
13 Documents required for obtaining new connection
14 Timeline for giving new connection
15 Supply code 2015
16 Revised EoD Business Circular dated 14.07.2017
17 Process Flow Chart for HT connection
18 Process Flow Chart for LT connection
18 Approved List of Electrical supervisors